Refund policy

At PenGallery.space, your satisfaction is our highest priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

We proudly offer Free Worldwide Returns and 30-Day Free Refunds for eligible products.

Return Eligibility

• Return requested within 30 days of delivery.
• Product remains in good condition.
• Original accessories and packaging are included whenever possible.
• Item has not been intentionally damaged or excessively used.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us with your order number and photos. We will gladly provide a replacement or full refund at no additional cost.

Refund Processing

Approved refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your payment provider.

Order Cancellation

Orders may be canceled before shipment for a full refund. Once shipped, the standard return procedure applies.

For return assistance, please contact setterschristy1591@hotmail.com.